Privacy Policy

Last Updated: March 19, 2026

Welcome to Padhai 10X ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website
(https://padhai10x.in), enroll in our courses, or interact with our community channels on WhatsApp and Telegram.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about our courses, or communicate with our automated systems.

A. Personal Information Provided by You:

1. Contact Data: Full name, email address, and mobile number (specifically for WhatsApp communication).

2. Account Data: Usernames, passwords, and other similar security information used for account creation.

3. Educational Data: Information regarding your exam preparation goals (e.g., UPTET, CTET) to better tailor our course recommendations.

If you purchase our paid courses, your payment is processed by secure, third-party payment gateways (such as Razorpay or Instamojo). We do not collect, store, or process your credit card numbers, UPI PINs, or bank account details on our servers.

B. Payment Information:

C. Information Automatically Collected:

When you visit our website, we automatically collect certain information about your device and usage, including:

IP address, browser type, and operating system.
Pages viewed, time spent on the website, and referring URLs.
Cookies and similar tracking technologies to improve user experience and analyze website traffic.

2. How We Use Your Information

We use the personal information collected via our platform for a variety of business purposes described below:

To Deliver Services: To create and manage your account, grant access to video lectures, and deliver PDF study materials.
To Communicate via WhatsApp & Telegram: By providing your mobile number, you explicitly consent to receive transactional updates, daily free course links, OTPs, and promotional offers regarding upcoming courses via WhatsApp API and Telegram.
To Process Transactions: To send order confirmations, invoices, and payment receipts.
To Improve Our Platform: To analyze user behavior, optimize our website structure, and improve our AI visual animations based on user engagement.
To Enforce Terms: To monitor for unauthorized account sharing or illegal distribution of our copyrighted materials.

3. Information Sharing and Disclosure

We respect your privacy. We do not sell, rent, or trade your personal information to third parties. We only share your information with the following categories of third parties for essential business operations:

Communication Service Providers: Tools like WhatsApp Business API providers to send automated messages, course links, and alerts.
Payment Processors: Gateways like Razorpay to facilitate secure transactions.
Hosting and Analytics: Cloud hosting providers and analytics tools to keep the website running smoothly.
Legal Obligations: We may disclose your data if strictly required by law, government requests, or to protect the rights and safety of Padhai 10X and our users.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. You are responsible for keeping your account password confidential.

Your Rights and Choices

Opting Out of Communications: You can opt out of our marketing and promotional WhatsApp messages at any time by replying "STOP" or "UNSUBSCRIBE" to our automated bot, or by exiting our Telegram groups.
Account Deletion: You may request the deletion of your account and personal data by contacting us directly. Please note that deleting your account will revoke your access to all purchased courses and materials.

Cookies Policy

We use cookies to enhance your browsing experience. You can set your browser to remove or reject cookies; however, doing so may affect certain features or services of our website, such as keeping you logged into your course portal.

Grievance Officer

In accordance with the Information Technology Act, 2000 (India) and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Name: Noor Hassan
Email: padhai10x@gmail.com

If you have any questions or comments about this Privacy Policy, please contact us at the email address provided above.